Privacy Policy

PRIVACY POLICY

Effective date: 16 March 2026

This Privacy Policy describes how personal data is collected, used, and protected when you access or interact with 2gskins.com (the “Website” or the “Platform”).

CREATIVEIMAGEAI LTD is committed to safeguarding personal information and ensuring that it is processed in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The Platform is operated by:

CREATIVEIMAGEAI LTD Company Number: 16694311

Registered address:

1 St. Katharines Way London, England, E1W 1UN

Email: info@2gskins.com

For the purposes of data protection legislation, the Company acts as the data controller, meaning it determines how and why personal information is processed.

2. Information We Collect

We collect only the information necessary to operate the Platform effectively and to comply with legal obligations.

Information Provided by Users

When creating an account or contacting us, you may provide:

· your email address and other contact details;

· account registration details and profile information;

· messages or enquiries submitted to customer support.

Transaction and Service Data

When using services involving payments or payouts, we may process:

· records of transactions and payout requests;

· payment status confirmations received from payment providers.

The Company does not store full card numbers or sensitive authentication information.

Identity and Compliance Information

Where required by law or regulation, we may request:

· identity verification details;

· documentation required for KYC (Know Your Customer) or AML (Anti-Money Laundering) compliance.

Technical and Usage Information

Certain data may be collected automatically when you access the Platform, including:

· IP address and device identifiers;

· browser type, operating system, and connection data;

· timestamps of visits and interactions;

· analytics data relating to how the Platform is used;

· cookies and similar tracking technologies.

3. Purpose of Data Processing

Personal data is processed only where necessary and for purposes including:

· providing access to Platform services and features;

· creating and maintaining user accounts;

· processing payments and facilitating transactions via third-party payment providers and withdrawal requests;

· preventing fraud, misuse, or unauthorised activity;

· complying with legal and regulatory obligations;

· responding to user enquiries and support requests;

· maintaining and improving the security and performance of the Platform.

The Company does not act as a payment service provider and does not process payments directly. All payment-related data is handled by third-party payment service providers.

4. Legal Basis for Processing

Depending on the situation, we rely on one or more of the following legal grounds:

· performance of a contract — to provide the services requested by users;

· legal obligations — to comply with regulatory or statutory requirements;

· legitimate interests — such as maintaining security, preventing fraud, and improving services;

· consent — where processing requires explicit user permission.

5. Sharing of Personal Data

Access to personal data is limited and provided only where necessary.

Data may be shared with:

· payment service providers and banking partners;

· identity verification and compliance service providers;

· security and fraud detection services;

· legal, accounting, or compliance advisers;

· regulatory bodies or authorities where disclosure is required by law.

The Company does not sell, lease, or commercially distribute personal data to third parties.

6. International Data Transfers

In certain situations, personal data may be transferred outside the United Kingdom or the European Economic Area (EEA).

Where such transfers occur, appropriate safeguards are applied, including:

· contractual protections approved by regulatory authorities;

· other legally recognised transfer mechanisms.

7. Data Retention

Personal data is retained only for as long as necessary to fulfil operational and legal obligations.

Typical retention periods may include:

· identity and compliance records — generally retained for up to 5 years after account closure;

· financial and transaction records — retained in accordance with tax and accounting regulations;

· support communications — retained for operational, compliance, and audit purposes.

Once data is no longer required, it is securely deleted or anonymised.

8. Your Data Protection Rights

Depending on applicable law, users may have the right to:

· access personal data held about them;

· request correction of inaccurate or outdated information;

· request deletion of personal data under certain circumstances;

· restrict or object to certain forms of data processing;

· withdraw consent where processing is based on consent;

· obtain a copy of personal data in a portable format where applicable.

Requests can be submitted by contacting us using the details provided below. We may request additional information to verify your identity before processing your request. We aim to respond to all valid requests within one month, in accordance with applicable data protection laws.

9. Security Measures

We apply appropriate organisational and technical safeguards to protect personal data, including:

· encrypted transmission and secure data storage;

· strict access controls and authentication procedures;

· monitoring systems designed to detect suspicious or unauthorised activity.

Third-party partners are selected based on compliance with recognised security standards, including PCI DSS where payment processing is involved.

10. Supervisory Authority

If you are not satisfied with how your personal data is handled, you have the right to lodge a complaint with the UK supervisory authority: Information Commissioner’s Office (ICO) Website: https://www.ico.org.uk Telephone: 0303 123 1113

We encourage you to contact us first so that we can try to resolve your concerns.

11. Automated Monitoring and Screening

Certain internal processes, such as fraud detection or regulatory compliance checks, may involve automated tools.

These systems are used solely to protect users and maintain Platform security and operate with appropriate safeguards.

12. Cookies and Tracking Technologies

The Platform uses cookies and similar technologies to ensure proper functionality, improve user experience, and analyse usage of the website. Users may control or disable cookies through their browser settings. For more detailed information, please refer to our Cookie Policy.

12. Age Restrictions

The Platform is intended exclusively for individuals 18 years of age or older.

If personal data relating to a minor is identified, it will be removed as soon as reasonably possible.

13. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or operational practices.

The most recent version will always be available on the Platform and will apply from the effective date indicated at the top of this document.

14. Contact Information

If you have questions or requests related to privacy or data protection, please contact:

CREATIVEIMAGEAI LTD 1 St.
Katharines Way London,
England, E1W 1UN

Email: info@2gskins.com